Help and FAQs on Support Worker Plans

Knowledge base for Business Portal users

Worker Checks account features and help guides for individual users

Frequently Asked Questions about Police Checks and Worker Checks Accounts

Police Check ID Help

Questions about delays and timing with your checks

Common questions about Nationally Coordinated Criminal History Checks

Questions about Worker Checks International Criminal History Checks

Questions about Australian Federal Police (AFP) Checks

Questions about VEVO Checks (Right to Work Checks)

FAQs and articles on screening and checks for industries

Verification of Identity (VOI) Check using biometric matching (facial recognition to match an individuals identity against a verified document - passport or driver license.